The player could very well be talking about the game. We look for context and if that context isn't there in a report, it will be denied. Simple as that. True Also true No. They are saying that reports are not ignored and that they have lives outside of Mineplex so they cannot get to everything right away. And because they are volunteers, I tend to agree with that. Our reports systems doesn't necessarily work like that. I can't say how it works, obviously, but that isn't right. Your report is never "ignored" If you have proof, please message me and I can handle it. Refer to the image I inserted previously We do, we also don't want to falsely mute someone who could be very well talking about the game. They aren't required to answer Staff Request because again they are volunteers and staff members may not want to respond some days. I won't force my mentees to do something they don't want to do. The report system works very well for our purposes. You don't get to see it as a community member but it gets the job done - albeit it may not be as fast as you'd hope.