Before I start this post: I want to make it clear that this post isn't to promote toxicity. There's a difference between negative oriented discussion and toxic discussion, and with the dire state of clans at the moment, there's not a lot of positive things to say about it. I'd rather us keep our observations and complaints civil than risk getting this thread locked by a CM member for not promoting positive discussion. We're all here because we're passionate about clans and want it to succeed, and when that's not happening, things can look pretty bleak, and that can produce a toxic atmosphere. Clans is a toxic game, that's just the way things are now. Hopefully it won't bleed into this thread. I'm going to start this thread by discussing how Clans Management can improve their relations with the playerbase and hopefully things will evolve from there. The Situation I don't think it's any secret that the clans management team is not liked or respected by the current clans playerbase. The relationship between the moderation team and the average player is at an all time low. I went ahead and ran a little experiment by going on my main clans server, and the only one with any consistent playerbase, Clans-7, and asked everyone if they think Clans Management is doing a good job of running the game. Not a single player said yes. Personal opinions may differ, but I think Clans Management definitely deserves its poor reputation. But that's not what this post is about, as I'm here to discuss how this relationship can be improved from the angle of CM. I'm going to try and keep these methods low effort, things that don't take a considerable amount of time and resources to implement, as I want these to be quick fixes that aren't reliant on AlexTheCoder to develop into the games, nothing that would require a whole update and reset. That being said, here's how I think Clans Management can improve it's standing with the playerbase and aim to regain some of that lost prestige. Bias Bias towards specific players, groups, and clans has and always will exist in Clans. It's part of the game, it's subconscious, and there's not much anyone can do about it. The most obvious example of this would be when GrandpaNguyen allowed a player by the IGN LineGraph to go unpunished for a war point evade. This event was probably one of the biggest PR disasters Mineplex has ever had, and I'm sure did a number on destroying the image of Clans Management in the eyes of the players. I wasn't going to talk much more about issues concerning Bias, as I figured they were old news that Mineplex had fixed Policy side a while ago, however, something happened yesterday on Clans-7 that pissed me off, and pissed off a few others online at the time. A Clans management member joined the server and joined a clan. This clan will remain nameless, as well as the staff member involved, however any CM member can go into chatlogs from last night and check this out. This Clans Management member acquired legends, presumably from this clan, although I can't confirm this, and then killed at least one player with them. What's the issue here? The clan in which this CM member acquired legends from contained a network banned player, which the CM member admitted himself, calling out this player in public chat as network banned. Under the assumption the CM received legends from this players clan, and given the state of the game, under the assumption said player was network banned for hacking, there's a decent chance a Clans Management Staff Member killed a player with legends that were taken via hacking. For a real life analogy, this is essentially a police officer stopping a bank robber, and then buying a purse with some of said money he stole. The CM claimed they simply joined the first clan that invited them, and didn't know one of the members was network banned, however this is still not a good look. Especially killing with legends that could've been given to them. "The CM member could've logged with the legends, they could've been acquired legit!" True, but they still killed in the name of a clan with a player who was network banned still online. Instead of fixing that and deservedly banning a network banned player, killing someone else with legends. Still not a good look either way. Fix these problems policy side Mineplex, please. Have CM perform background checks on clan members before joining a clan. MAKE CLANS MANAGEMENT PLAY THE GAME!! I haven't seen a Clans Management Member consistently active on a Clans server yet this season. Why is that? How often are Clans Management members required to play? What are the specific duties of a Clans Management member? Making this information publicly available will only help Clans players hold the staff accountable for their actions during play. The two incidents i've described, particularly the top one, illustrate how clans management has destroyed it's own reputation. The answer isn't so simple- As implementing these kinds of governance mechanics behind the scenes takes time and effort, however as this is policy side I trust CM can handle it. Transparency One thing that the Clans Management staff has struggled with since the inception of the gamemode is transparency. It has been 914 days since the last clans reset, and the last major update. What do we know surrounding the future? Nothing. The response from CM regarding this lack of transparency has been incredibly disheartening for everyone who is still passionate about the game. There's usually one of two excuses: "We don't know" "We can't say" Obviously Clans Management is only limited by what they know, and that's the responsibility of those higher up. However, the playerbase will interpret these continued deflections as a lack of care rather than a lack of transparency. The Clans Management team may be limited by the restrictions of upper level management here. The Clans community has been requesting information regarding the future of the game for years now, with no positive results. I'm speaking directly to higher ups here, and I'd appreciate anyone with the capabilities to forward this message to them, SAY SOMETHING! ANYTHING! Will there be more for clans? Is SOMETHING in the works? Can we get a timeline? This is information that the playerbase has been starved of for years and it's destroying their perception of Clans Management as deflection is perceived as laziness and an overall lack of care. Again, accountability from higher up regarding the consistent issues the game has faced for years will do wonders for community relations Reparations There's things that can be done to give back to the playerbase to say thanks for the consistent waiting and neglect the community has been facing recently. I'm sure others can think of better ideas, but i've got one that I think Clans has been overdue for. DUMP THE DYE BOXES! Dyed leather armour used to be so fun, mixing and matching colours, dying your gear a certain colour, it used to be so awesome and then mineplex got rid of that fun and locked it behind a paid box on the store. Why. Does anyone even buy the dye boxes? I don't think i've seen a dyed armour piece since season 4, and I have yet to see a single one this season. I understand the server is struggling right now and needs as much money as it can get, but locking something as simple and easy as DYED LEATHER ARMOUR behind a paywall comes off really poor in the opinion of me and many others -I went on a bit of a tangent there, this post is supposed to be productive. Give back to the community, dump the dye boxes, give us dyes back. We've earned it. I don't know a single individual who would be against this change, other than the staff team trying to make money for the server. There's more than enough revenue streams, and keeping dyed armour in clans free would clearly not hurt the servers profits very much at all. Conclusion? I'm ending the thread here because these are the lowest effort and time consuming ideas I could come up with. I have a few more that would take some more meaty investments that I think defeats the purpose of this post. It's supposed to be for easy, cheap, quick ways Clans Management can improve it's deteriorating reputation with the playerbase. If you're unsatisfied with the game in it's current state, but still enjoy it enough to play it, that's fine too. I'm in that state, and so are many others, that doesn't mean things can't be improved, and that staff can't be doing more for the poor beggars that remain playing Clans. If you have any other ideas, or anything to say at all (Dear god don't be toxic, this is a "Positive" thread), feel free to reply, i'll read them all. If you're a Staff Member, tell me what you think about these changes, how you feel about your relationship to the players, and what YOU can do to improve that personally. It's always nice to see your acknowledgement of the problem, that accountability is admired by the community. That's all from me. Toodles.